Customer Relationship Management

Customer Relationship Management(CRM)

Customer Relationship Management(CRM) is a cross-functional operating philosophy for driving customer loyalty and profitability across an enterprise. While digital tools can facilitate implementation of CRM, choosing software is the last step and must be preceded by development of differentiated CRM strategy and implementation roadmap.

Examples:

CRM

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>